eBay selects Doddle to expand click and collect service in UK


eBay has signed a partnership deal to allow customers to click and collect from Doddle stores across the UK.

Shoppers can use the new service to collect their eBay purchases from Doddle stores for free.

Under the terms of the agreement, the service will initially be available at Doddle’s stores in London and Brighton, including Kings Cross, Canary Wharf and Liverpool Street before being gradually rolled out to all Doddle locations across the country.

The collaboration is expected to further enhance eBay’s Click & Collect service, besides allowing its business and consumer sellers to offer convenient fulfilment and delivery services.

eBay shipping development head Jon Ford said: “Our buyers and sellers are at the heart of everything we do and we want to make shopping and selling on eBay as convenient and flexible as possible.

"The collaboration with Doddle will help us extend our collection footprint whilst also helping sellers on eBay to enhance their fulfilment capabilities.”

“That means providing as many ways to improve the delivery experience for buyers. We already have millions of Click & Collect enabled listings on eBay and the collaboration with Doddle will help us extend our collection footprint whilst also helping sellers on eBay to enhance their fulfilment capabilities.”

eBay is said to keep its buyers informed when their item is available in store so that it can be picked up as per their convenience.

Doddle CEO Tim Robinson said: “We’re excited to be able to offer eBay’s business and consumer sellers convenient fulfilment options for their customers and look forward to providing eBay buyers with hundreds of convenient locations to collect and return their eBay purchases at Doddle.”

Department store retailing chain Kohl’s recently agreed to offer free return service for Amazon customers at its 82 stores across Los Angeles and Chicago in the US.


Image: The service is expected to enable sellers on eBay to increase their fulfilment capabilities. Photo: courtesy of Doddle Parcel Services.