Wal-Mart opens new training academy in Oklahoma


Wal-Mart Stores has opened its 100th training academy in the US, in Edmond, Oklahoma.

Introduced last year, the training academies have expanded to 40 states.

Training is imparted to associates of Wal-Mart on the fundamentals of retail sector and area specific skills. Over the years, the curriculum has expanded to cover 65 positions, including customer service manager, online grocery pickup, and assistant store manager.

The training module comprises a combination of classroom and sales floor exercises and utilises technology such as tablets and cloud storage for training materials

Wal-Mart Stores president and CEO Doug McMillon said: “Everything we do begins with our associates.

“That’s why we have invested in training academies for associates to further develop the skills they need to better serve customers and succeed in today’s retail environment. Walmart is a place where anyone can fulfill their potential.

"The Walmart Academy has given me the opportunity to help associates build and grow their careers with the company."

“These investments are paying off for our customers through cleaner stores, friendlier service and faster check-out times.”

The training academy provides an opportunity for associates to earn while they learn new skills.

The company believes this initiative boosts the confidence and knowledge of its personnel, leading to a greater job satisfaction, personal and professional growth and stability.

Edmond Wal-Mart Academy facilitator Alesha Odenbret said: “The Walmart Academy has given me the opportunity to help associates build and grow their careers with the company, but also helped me grow as a leader and an individual.

“I have had an incredible experience with the company, and I wanted to be able to share that with other associates.”

Wal-Mart is planning to expand its academies to all 50 states, with a network of 200 academies later this year.

Since last year, more than 52,000 associates have graduated, with more than 225,000 associates on track to complete training this year.

Wal-Mart Stores has 1,695 stores under 59 banners in 28 countries and e-commerce websites in 11 countries.