The hidden cost of product returns in e-commerce
Customers often overuse return policies. Especially when it comes to the fashion industry. Why not order several sizes and send…
12 Jan 2026
New retail opportunities emerge from foodservice innovation
Retail is being reshaped by ideas once confined to restaurants, cafés and commercial kitchens. From grab-and-go formats to fresh-prepared meals and frictionless ordering, foodservice innovation is influencing how retailers attract…
06 Jan 2026
Supply chains remain weak spot in UK retail Net Zero plans
UK retailers have made progress in reporting greenhouse gas emissions and improving operational carbon performance, but supply chain emissions continue to pose a significant barrier to net zero ambitions. The…
05 Jan 2026
Major retail stories of 2025 with big impact on 2026
Retail trends in 2026 are being set by a series of structural shifts that accelerated during 2025, as retailers responded to economic pressure, changing consumer behaviour and rapid advances in…
12 Dec 2025
2026 poised for meaningful changes in retail payments
The retail sector is preparing for a year of steady yet meaningful change in how payments are made, as industry experts say 2026 will be defined by integration and evolution…
04 Dec 2025
Five easy ways Mastercard says you can keep scammers at bay
The holiday shopping season is a crucial period for retailers and merchants worldwide, yet it also brings a surge in fraud and cyber-threats. According to new guidance from Mastercard, businesses…
01 Dec 2025
Do shoppers trust Black Friday and Cyber Monday deals?
Global online retailers are approaching Black Friday and Cyber Monday 2025 with high expectations. However, a recent global survey from DHL eCommerce reveals that many shoppers remain cautious — trust…