Why shoppers queue 40 minutes for their favourite cashier
Shoppers queuing for up to 40 minutes for a specific cashier at a US supermarket has drawn attention across the…
13 Feb 2026
Why cyber risk Is now a retail KPI
Retail leaders are increasingly treating cyber risk as a key performance indicator (KPI) because digital attacks now have measurable impacts on sales, supply chains and consumer behaviour. Recent research shows…
11 Feb 2026
What’s behind the growing push to boycott amazon?
Calls to boycott Amazon have intensified across 2025 and into 2026, driven by deeper scrutiny of the retailer’s role in labour practices, corporate governance, market power and wider social issues.…
16 Jan 2026
The hidden cost of product returns in e-commerce
Customers often overuse return policies. Especially when it comes to the fashion industry. Why not order several sizes and send back the one that doesn’t fit? For consumers, it is…
12 Jan 2026
New retail opportunities emerge from foodservice innovation
Retail is being reshaped by ideas once confined to restaurants, cafés and commercial kitchens. From grab-and-go formats to fresh-prepared meals and frictionless ordering, foodservice innovation is influencing how retailers attract…
06 Jan 2026
Supply chains remain weak spot in UK retail Net Zero plans
UK retailers have made progress in reporting greenhouse gas emissions and improving operational carbon performance, but supply chain emissions continue to pose a significant barrier to net zero ambitions. The…
05 Jan 2026
Major retail stories of 2025 with big impact on 2026
Retail trends in 2026 are being set by a series of structural shifts that accelerated during 2025, as retailers responded to economic pressure, changing consumer behaviour and rapid advances in…