AO must focus on delivery, range and awareness to gain younger consumers
White goods supplier AO has a problem with young consumers. GlobalData’s 2023 How Britain Shops survey found that just 11.0%…
White goods supplier AO has a problem with young consumers. GlobalData’s 2023 How Britain Shops survey found that just 11.0%…
Black Friday is a predominantly online affair, and for non-food retailers suffering amid the cost-of-living crisis, this promotional event will…
At Christmas 2023 it will be crucial for grocers to showcase their online capabilities by promoting the convenience of the…
The golden quarter is crucial to retailers’ success. But with consumers reporting a delay in the onset of their Christmas…
As a society, we have always had a tricky relationship with food and food supplements. Starting in the 1920s, the…
Tesco has announced that its highly respected Chief Customer Officer Alessandra Bellini is to leave the retailer at the end…
In theory, the metaverse can provide retailers with the opportunity to give consumers an immersive virtual shopping environment that aids…
Consumers are fairly ambivalent about the introduction of ChatGPT to retailer customer service bots, but that is down to their…
The pandemic resulted in a significant change in consumers' purchasing behaviours, with a shift towards online and local shopping, and…
The UK government’s battle against inflation has given rise to a bafflingly, unworkable and inequitable proposal to get supermarkets to…