Unlocking the full potential of retail chatbots
The retail industry has undergone a profound transformation in the past decade, driven by heightened customer expectations and exciting technological…
The retail industry has undergone a profound transformation in the past decade, driven by heightened customer expectations and exciting technological…
The advancements we’ve seen in artificial intelligence (AI) in the last 18 months alone have already made the technology integral…
The verbal abuse and harassment of retail workers is a known and growing problem, with retail crime across the board…
With the increasing competition from e-commerce and rising consumer demands, brick and mortar retailers are under pressure to deliver a…
Analysts are predicting slow growth for the retail sector this year, following sales volumes in 2023 below 2019 levels. After…
This is a decade of change for the retail sector, and process mining offers business leaders a crucial opportunity to…
In my role at investment firm Inovia Capital, I’m in the privileged position of being at the forefront of discovering…
In recent days, IT and software problems have caused major disruption to some of the UK’s best-known retailers. High-street stalwart…
Consumers are accustomed to a digital world filled with mobile games, social media, and immersive entertainment experiences on smartphones tablets…
For those acquainted with social media, “try-on hauls” are likely a familiar encounter. This is a trend where viewers are…