The North American retail industry experienced a 26% drop in new job postings in Q4 2023 compared with the previous quarter, with the highest share accounted for by Walgreens Boots Alliance with 44,145 job postings, according to GlobalData’s analysis of retail company job postings. GlobalData’s Retail: Hiring Trends & Signals Q4 2023 report reveals comprehensive insights into hiring patterns, job roles, required skills, geographical trends, and key themes within the retail industry, facilitating anticipation of future workforce needs. Buy the report here.

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Notably, Sales and Related Occupations jobs accounted for a 25% share of the North American retail industry’s total new job postings in Q4 2023, drop 26% over the prior quarter.

Sales and Related Occupations drive retail industry hiring activity

Sales and Related Occupations, with a share of 25% new job postings, was the occupation with the greatest hiring activity in the North American retail industry in Q4 2023 , ahead of Office and Administrative Support Occupations with an 11% share of new job postings.

The other prominent roles included Management Occupations with a 9% share in Q4 2023, Healthcare Practitioners and Technical Occupations with an 8% share and Production Occupations with a 5% share of new job postings.

Top five companies accounted for 33% of hiring activity

Walgreens Boots Alliance posted 44,145 jobs in Q4 2023 and registered a decline of 7% over the previous quarter, followed by Lowe's with 28,878 jobs and a 5% drop. CVS Health, with 26,656 jobs, and Pilot Travel Centers, with 20,399 jobs, recorded a 30% drop and a 67% rise, respectively, while Walmart recorded a 106% increase with a 18,342 new job postings during Q4 2023.

Regional analysis of hiring in the North American retail industry, Q4 2023

The US held the leading share of the North American retail hiring activity with a 95.62% share, a 27% decrease over Q3 2023. Canada was next with 4.24%, four-percentage-point down over the previous quarter.

For further understanding of GlobalData's Retail: Hiring Trends & Signals Q4 2023, buy the report here.

This content was updated on 6 January 2024

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GlobalData, the leading provider of industry intelligence, provided the underlying data, research, and analysis used to produce this article.

GlobalData’s Jobs Analytics uses machine learning to uncover key insights from tracking daily job postings for thousands of companies globally. Proprietary analysis is used to group jobs into key thematic areas and granular sectors across the world’s largest industries. classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.