Unlocking the full potential of retail chatbots
The retail industry has undergone a profound transformation in the past decade, driven by heightened customer expectations and exciting technological…
23 Jul 2024
Explainer: what is ‘upflation’?
As businesses try to keep revenues and profits up amid the ongoing global inflation spike, so-called ‘upflation’ is one technique that has been identified as being used. A recent Bloomberg…
10 Jul 2024
How AI is transforming the retail marketing industry
The advancements we’ve seen in artificial intelligence (AI) in the last 18 months alone have already made the technology integral to the short-, medium-, and longer-term growth of retail media. …
09 Jul 2024
Daily harassment of retail staff prompts call for proactive measures
The verbal abuse and harassment of retail workers is a known and growing problem, with retail crime across the board on the rise. Worryingly, whilst reported crime is decreasing in…
04 Jul 2024
Fashion retail ‘prime target’ for cyberattacks as data breaches rise
Valuable data held by fashion retailers has attracted a record number of cyberattacks in the industry. According to the Identity Theft Resource Centre, 2023 saw a 72% increase in data…
03 Jul 2024
Explainer: Microsoft’s role in retail
The sheer scale of Microsoft’s omnipresent influence and cross-sector services make the company’s footprint in the retail industry a given. Its broad range of solutions includes cloud-based systems, cybersecurity tools,…
20 Jun 2024
Online markets are riddled with fakes. Can consumers trust what they buy?
Counterfeit goods are an inescapable reality of online shopping, with online marketplaces offering the perfect platform for scammers looking to use misleading images and descriptions to pass off fake products…