British online department store Debenhams Group has entered a partnership with parcel locker company InPost to broaden its delivery services.
The collaboration provides UK customers with access to InPost’s network of 10,000 lockers and 6,000 parcel shops across the country.
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The partnership will allow customers to select delivery times and pick-up locations that fit their schedules, offering an alternative to standard home delivery.
InPost is now available as a delivery option for Debenhams-owned brands Dorothy Perkins, Coast, Warehouse, boohoo and Nasty Gal.
Debenhams Group plans to introduce a next-day delivery option in the future to accommodate customers with urgent or time-sensitive orders.
Debenhams Group CEO Dan Finley stated: “We know that customers are looking for more choice and convenience. Plans often change, so shoppers need flexible delivery options that can fit easily into their everyday lives and schedules.
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By GlobalData“By adding InPost to our delivery options, we’re giving customers even more control over when and where they pick up their orders, making it even easier for them to access the brands they love across Debenhams Group.”
InPost will become available across the group’s other brands — boohooMAN, Karen Millen and PrettyLittleThing — later this year.
InPost UK CEO Neil Kuschel added: “Partnering with Debenhams Group is another exciting step in our mission to make deliveries work better for consumers and retailers alike.
“With consumers increasingly demanding fast, convenient and reliable ways to shop online, InPost provides a scaleable solution that meets those expectations.
“It’s been fantastic to see such strong early adoption across the Debenhams Group brands and to work at pace together to deliver a seamless experience for shoppers nationwide.”
Debenhams Group and InPost have also collaborated on a nationwide multi-channel advertising campaign, featuring an installation at Piccadilly Lights in Central London.
In April 2025, Debenhams formed a partnership with virtual fitting room and virtual try on platform, be Retail Social.
The collaboration will see the integration of be Retail Social’s virtual fitting room and try-on solutions into Debenhams’ retail strategy.
The partnership will initially focus on Debenhams’ beauty segment before expanding to include the retailer’s extensive fashion and apparel collections.
