China-based online fashion retailer Dresslily has upgraded its delivery procedures in order to provide faster services to international customers.

Through the upgrade, the retailer intends to provide more shipping options.

According to the company, the new protocols will be applicable to customers in the US, the UK, Spain and 12 other countries.

Shoppers in these areas will now have four options, which will allow them to choose the delivery process.

“Our new system makes the shipping process much more efficient and shoppers can now choose a delivery time based on their budget and how quickly they need the item."

Dresslily customer support head James Dean said: "We're always striving to make the shopping experience more convenient.

“Our new system makes the shipping process much more efficient and shoppers can now choose a delivery time based on their budget and how quickly they need the item."

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

Following the upgrade, it is expected that shipping times will be reduced from 7-30 business days to 3-7 days, while the processing time of returns and refunds is set to improve.

Taking into consideration the fact that online fashion retailers generate revenue from cross-border sales, Dresslily has upgraded its delivery process to enhance customer satisfaction.

Meanwhile, the company’s sister site Gamiss has taken cue from it to improve the delivery process.

Gamiss logistics department head Harley Cheng said: "In a few months, we're adding an additional shipping option for our international customers.

"This will allow customers to select from three different delivery methods, enabling them to save on shipping costs in many cases."

Dresslily offers dresses, swimwear, activewear, men's clothing, jewellery, shoes and accessories.