OSI Digital has announced the acquisition of E3 Retail, known for its platform that optimises store operations through unified commerce solutions. 

The acquisition aligns two organisations with complementary expertise, enhancing their ability to provide retail solutions.  

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Founded in 1993, US-based OSI Digital provides business and technology solutions on a global scale. 

OSI Digital president Glenn Gesell stated: “This acquisition reinforces OSI Digital’s dedication to delivering next-generation, client-focused solutions while expanding our global presence and accelerating growth in the retail industry. 

“E3 Retail’s expertise, passion and innovative approach to retail technology perfectly complement our mission to deliver results for our valued customers. Together, we will redefine how retailers leverage technology to enhance operational efficiency and enable customer excellence.” 

The companies will offer solutions to cover areas from back-office functions to customer interactions, with an expanded reach worldwide. 

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OSI Digital’s offerings include enterprise resource planning systems, cloud technologies and retail-specific tech solutions. 

The company has worked with retailers across different markets on projects focused on technology and digital transformation. 

Following the acquisition, E3 Retail business development former vice-president Michelle McElroy will take on the role of vice-president of retail, leading the newly established retail practice at OSI Digital. 

McElroy stated: “We are thrilled to join the OSI Digital brand and bring E3 Retail’s innovative solutions to a wider global audience. 

“The integration of E3 Retail into OSI Digital unites two like-minded organisations with aligned cultures, complementary technical expertise and a shared commitment to re-define customer experiences.  

“Together, we believe that E3 Retail’s unified commerce platform and deep retail experience will significantly enhance OSI Digital’s end-to-end offerings, empowering retailers to optimise operations and elevate customer experiences to new heights.”