India’s Reliance Retail has operationalised more than 600 dark stores [retail facility that resemble a conventional supermarket or other store but are not open to the public, housing goods used to fulfil online orders].
According to The Economic Times, the retailer plans to establish additional sites to strengthen its under-30-minute delivery network.
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Following the company’s quarterly results, Reliance Retail chief financial officer Dinesh Taluja stated: JioMart is “better placed with an extensive physical store network and dark stores being set up in select locations.”
The company is continuing to invest in dark stores to support its quick commerce operation. JioMart recorded 42% quarter-on-quarter and more than 200% year-on-year growth in average daily orders.
Parent Reliance Industries’ earnings statement said: “JioMart continued to operate as the fastest-growing quick hyper-local commerce platform, with operations extending across 5,000 pin codes and serviced by over 3,000 stores in more than 1,000 cities.”
JioMart gained 5.8 million new customers during the quarter, reflecting 120% sequential growth, while its seller base rose 20% year-on-year.
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By GlobalDataThe platform also expanded its live catalogue to broaden product options.
Reliance Retail has extended its 30-minute delivery service to electronics and accessories in ten cities.
In early 2025, its network covered 4,000 postal index number codes across the country.
Reliance Retail Ventures Ltd (RRVL), the retail arm of Reliance Industries, posted an 18% increase in gross revenue to Rs900.18bn ($10.23bn) for the September quarter, while profit after tax rose 21.9% to Rs34.57bn.
For the fiscal year 2024/25, it reported gross revenue of Rs3300bn.
