GlobalData Retail head on Wilko’s collapse: Insights from Parliament inquiry
GlobalData's O'Brien highlights a decade of mismanagement, reluctance to change, and financial fiascos behind Wilko's collapse.
01 December 2023
01 December 2023
GlobalData's O'Brien highlights a decade of mismanagement, reluctance to change, and financial fiascos behind Wilko's collapse.
The sale of second-hand goods in the UK has increased when compared to last year.
The CMA found that while retailers grasp the need to demonstrate value to consumers, they are challenged by rising costs.
The store features exclusive merchandise, a specially designed Starbucks Card, and a new beverage type.
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Personalization has increased as technologies have advanced, with a retailer’s ability to collect, analyze, and utilize consumer data being aided by the effective use of analytics tools. Consumers are also increasingly individualistic, especially Gen Z, and want products that are specifically targeted to their needs and goals. These consumers are often willing to pay a premium for such items. Personalized products are currently especially prevalent in the health & beauty sector, due to the links to the health & wellness trend, which is also particularly important to young consumers.
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