Amazon has launched its inaugural fulfilment centre in Abu Dhabi in collaboration with the Abu Dhabi Investment Office (ADIO).  

The centre, situated in Khalifa Economic Zones Abu Dhabi was officially launched during a visit by senior officials from the Abu Dhabi Government. 

This new facility aims to enhance logistics and fulfilment capabilities, speed up delivery times and expand product offerings for customers throughout the United Arab Emirates (UAE), according to a statement issued by the Abu Dhabi Media Office. 

With the ability to store up to eight million units, the centre operates continuously and allocates almost half of its space to sellers using Fulfilled by Amazon.  

As per the statement, the new centre offers products across more than 30 categories including home, kitchen, groceries, beauty and electronics. 

It also features an Innovation Lab, which is said to have completed more than 500 tests with a 93% “success rate”, cutting process lead times by 59%.  

The lab is equipped with package testing tools, 3D printing technology, and ergonomic assessment instruments intended to support operational efficiency. 

ADIO Director General Badr Al-Olama said: “The launch of Amazon’s first fulfilment centre in Abu Dhabi marks a significant milestone in our strategic partnership.  

“Through ADIO’s collaboration with Amazon, we are not only creating opportunities for small and medium-sized enterprises [SMEs], we are also strengthening the advanced logistics and digital commerce ecosystem in Abu Dhabi. 

“This is aligned with our initiatives to enable businesses in priority sectors such as retail and wholesale trade, SMEs and ICT to grow, thrive and expand.” 

Amazon Middle East, Africa and Türkiye vice-president Ronaldo Mouchawar said: “This new fulfilment centre represents a step forward in our long-term commitment to Abu Dhabi and the UAE. By combining technology with our customer-obsessed approach, we are expanding our operational footprint in Abu Dhabi while setting new standards for online retail.  

“Through our partnership with ADIO, we are leveraging Amazon's expertise and technology capabilities to support the UAE's digital economy, while empowering local businesses with the tools and infrastructure they need to succeed online and support customers.”