Industry

Frictionless commerce will remain minor part of retail despite new tech

Frictionless commerce is unlikely to break 1% of the global in-store retail market despite advancements in sensor and AI technology…

DTC brands turn to a hybrid distribution model to drive future growth post-pandemic

After reaching new heights during the Covid-19 pandemic, with many crashing down soon after, direct-to-consumer (DTC) specialists are entering a…

UK retail footfall drops 0.7% YoY in November 2023

Total retail footfall in the UK declined by 0.7% in November 2023 on a year-on-year (YoY) basis, according to data…

UK consumer price index decreases to 4.6% in October 2023

The UK’s consumer prices index (CPI) annual inflation rate dropped 4.6% in October 2023, according to data released by the…

Early Christmas purchases lag as financial concerns delay spending

The golden quarter is crucial to retailers’ success. But with consumers reporting a delay in the onset of their Christmas…

Q4 2023 update: customer loyalty related patent activity in the retail industry

The global retail industry experienced a 39% decline in the number of customer loyalty-related patent applications in Q4 2023 compared…

Customer Loyalty hiring activity dropped in the retail industry in Q4 2023

The global retail industry experienced a 32% drop in new job postings related to customer loyalty in Q4 2023 compared…

How did the retail industry treat omnichannel in Q4 2023 filings?

The global retail industry experienced a 48% drop in company filings mentions of omnichannel in Q4 2023 compared with the…

Q4 2023 update: mentions of customer loyalty in retail industry filings

The global retail industry experienced a 33% drop in company filings mentions of customer loyalty in Q4 2023 compared with…

Industry leaders forge global alliance to combat fake reviews

Amazon, review sites Glassdoor and Trustpilot, and travel companies Expedia Group, Booking.com and Tripadvisor have forged a global alliance named…

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