Macy’s expands same-day delivery service to 15 additional US markets


American department store chain Macy’s has expanded the same-day delivery service to 15 additional US markets.

With this expansion, the company will now deliver products purchased online from macys.com and bloomingdales.com, as well as both brands’ mobile apps to 33 markets on the same day.

The newly added markets include cities in Texas, North Carolina, Ohio, California and Florida.

Bloomingdale’s will expand into two additional markets, including Orlando, Florida; and San Diego, California.

Macy’s logistics and operations executive vice-president Scott Prieto said: “At Macy’s and Bloomingdale’s, every experience matters and we are thrilled to offer same-day delivery service to our customers.

“We are dedicated to ensuring that whenever, wherever and however our customer chooses to shop, their experience is seamless and convenient. We’re excited that we can leverage the stores we have as fulfilment centres to power same-day delivery, closing the gap between customers and products for more of our shoppers just in time for the holidays.”

“At Macy’s and Bloomingdale’s, every experience matters and we are thrilled to offer same-day delivery service to our customers."

Customers can select the same-day delivery option at checkout to schedule the delivery of any item available at their local store, according to Macy’s.

Upon placing the order, shoppers will receive a picture of their driver, an estimated arrival time and GPS order tracking, allowing them to visually track their delivery.

The orders placed by 1pm local time between Monday and Saturday, as well as 11am on Sunday, are eligible for same-day delivery.

Macy’s charges $8 for same-day delivery on all online purchases that meet Macy’s ($99) or Bloomingdale’s ($150) free shipping thresholds, and $8 plus standard shipping costs for anything less.