JD.com recorded income from operations of 4.54bn yuan ($673.2m) in the second quarter (Q2) of 2026, compared with an operating loss of 859m yuan in the same period a year earlier.
The Chinese e-commerce company said operating income increased even as net revenues declined 2.9% to 346.40bn yuan.
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By revenue category, net product revenues decreased 5.4%, while net service revenues increased 6.8%.
JD.com CEO Sandy Xu said: “Despite near-term revenue headwinds, we achieved strong bottom-line growth, marking a clear inflection in our profit trajectory. This improvement was primarily driven by solid profitability in our core JD Retail business and continued narrowing of loss at JD Food Delivery.”
Net income was 8.68bn yuan, compared with 6.70bn yuan in the second quarter of 2025.
JD Retail, the group’s main business segment, posted income from operations of 13.47bn yuan, down from 13.93bn yuan a year earlier.
Revenue in the segment declined to 295.38bn yuan from 310.07bn yuan.
JD Retail’s operating margin edged up to 4.6% in Q2 2026, from 4.5% in the same quarter a year earlier.
During the quarter, JD.com expanded its retail partnerships.
In May 2026, the company entered a partnership with French luxury house Chanel and opened an official Chanel flagship store on its platform.
In July 2026, Costco appointed JD.com as its sole official e-commerce partner in China under a new partnership agreement.
In logistics, JD Logistics widened the use of unmanned vehicles to more than 20 provinces in China, with thousands of vehicles deployed, and launched its first “night-time autonomous delivery” routes in Shenzhen.
The segment reported income from operations of 2.26bn yuan, up from 1.95bn yuan a year earlier, while revenue increased 24.3% to 64.10bn yuan.
JD.com’s New Businesses division reported an operating loss of 9.85bn yuan, compared with a loss of 14.77bn yuan in the second quarter of 2025.
Revenue in the division fell 47.6% year-on-year to 7.26bn yuan.
The results arrived amid ongoing regulatory challenges for the company.
In April 2026, JD.com said it was notified by China’s State Administration for Market Regulation (SAMR) of administrative penalties totalling approximately 635m yuan against a consolidated affiliated entity.
The penalties concern compliance shortcomings among third-party shops selling decorated cakes, along with order-transfer service providers operating on JD.com’s platform.
Last month, the European Commission issued a Statement of Grounds to JD.com, a formal step in its “in-depth” investigation into potential foreign subsidies linked to the Ceconomy takeover.
