All articles by Claire Jenns

With experience in arts and culture journalism, Claire brings a fresh perspective to Hotel Management Network, Retail Insight Network and Packaging Gateway. She is passionate about sustainability, workers' rights and geopolitics.

Claire Jenns

Worldline and BigCommerce partner to reduce online shopping cart abandonment

The companies are aiming to improve payment processing for online merchants, while minimising cart abandonment rates and increasing conversion rates.

Negative retail experiences lead to brand ‘ghosting’

A new report finds that consumers will no longer engage with a brand after two or three negative experiences instead of complaining.

How e-learning programmes can reduce retail staff turnover

Onboarding and training programmes must be engaging and informative to retain talented staff in the retail sector.

Ikea and Visa foundations partner on green business programme in India

The Greenr Sustainability Accelerator, an initiative led by TechnoServe India, aims to nurture 400 businesses across 5 cohorts to make environmental strides.

RFID technology is revolutionising India’s retail industry

The pervasive influence of RFID technology is causing a shift in India’s retail industry, according to payment solutions provider ID Tech.

NewStore omnichannel solution selected by retailers Filson and Shinola

The US lifestyle retailers have selected the mobile first, omnichannel retail cloud platform NewStore to modernise their operations.

Retailers must take more Pride in LGBTQ+ communities

GlobalData’s consumer survey reveals that retailers must carefully consider their campaigns for Pride month, to avoid “rainbow-washing”.

GlobalData reveals top 25 global retailers thrive amidst challenges

In fiscal year 2022, more than 50% of the top 25 retail companies reported YoY growth in their net profits.

Surge in wealthy individuals drives expansion for luxury retailers

Surveyed global luxury retail executives are confident about rising revenues and margins at their firms.

Prada Group installs cloud-based solutions

The luxury retailer has deployed Oracle’s cloud-based retail system to personalise its consumer experience.