British consumers call for extension of “quiet hours” in stores
It is estimated that there are currently 16m disabled people living in the UK - a sizeable chunk of the…
All articles by Claire Jenns
Claire Jenns
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King’s speech lays out Labour’s bills to reform UK retail industry
Following the election of the new UK Labour government on 4 July 2024, King Charles's speech has outlined 40 draft…
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UK retailers fail to communicate with consumers over returns
A report from post-purchase customer experience provider parcelLab and e-commerce customer care and fulfilment specialist Salesupply has found that 40%…
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Ocado delivers growth through focus on competitive pricing
Online grocery retailer Ocado Retail has released its figures for the 26 weeks ending 2 June 2024, marking impressive growth…
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ELC announces BEAUTY&YOU India 2024 to fuel nation’s beauty industry
Estée Lauder Companies (ELC) has partnered with Indian beauty and lifestyle retailer NYKAA to launch BEAUTY&YOU India 2024, a competitive…
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JD.com’s Ochama launches one-hour delivery service in Amsterdam
Ochama, an omnichannel retailer owned by Chinese e-commerce company JingDong (JD.com), has launched one-hour delivery in Amsterdam, the Netherlands. The…
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Asda looks to score with football fans ahead of Euros 2024 final
As England reaches the final in the UEFA European Football Championship on 14 July 2024, Asda has called extra time…
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M&S commits to major convenience store investments
Marks & Spencer (M&S) has celebrated the reopening of its Liverpool Street station mezzanine store in central London, which was…
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Walmart to modernise its US perishable distribution centres
Walmart’s executive vice-president of supply chain operations Dave Guggina has provided details on the future of the retailer’s grocery network.…
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Puma recognised in TIME’s World’s Most Sustainable Companies list
Sports footwear and apparel retailer Puma has been named by TIME Magazine in its list of the World’s Most Sustainable…