Managing absenteeism: strategies for retail productivity
According to data from the Office for National Statistics, in 2022 an estimated 185.6 million working days were lost because…
All articles by Guest Author
Guest Author
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Test automation’s crucial impact on e-commerce profitability
On average, 70% of carts are abandoned by customers, reportedly equating to $4 trillion in lost revenue every year for…
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Navigating retail compliance amid the Cyber Monday rush
Cyber Monday looms on the horizon. Savvy retailers brace themselves to make the most of the anticipated surge in sales,…
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Out of stock, out of profit: How AI can prevent stockouts
With the festive season nearly upon us, the last thing buyers want to see are empty shelves – both on…
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Creating an unforgettable customer experience in the age of first-party data
When you think of search bars, you think of Google. When you want to know the answer to anything you…
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How AI is reshaping the retail workforce
High-street favourite Wilko recently announced it will be forced to close 400 of its stores and put thousands of jobs…
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Revolutionising retail energy efficiency through digital transformation
As we head into winter months, retailers will once more be battling unpredictable weather patterns and increasingly expensive energy bills.…
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How to minimise returns fraud while retaining customer loyalty
In recent years, consumers have turned to online shopping more frequently, discovering new ways to handle the products they receive.…
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Creating an efficient retail customer journey through automation
During the pandemic, retailers were forced to interact and sell solely online to keep operations afloat. Prior to Covid-19, this…
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Orchestrating the next stage of retail and e-commerce
In the space of a decade, e-commerce has gone from 7.4% of all sales in 2015 to 20.8% today and…