The global retail industry experienced a 3% rise in new job postings related to ecommerce in Q4 2023 compared with the previous quarter, according to GlobalData’s Job Analytics. This compares to a 31% increase versus Q4 2022. GlobalData’s Retail: Hiring Trends & Signals Q4 2023 report reveals comprehensive insights into hiring patterns, job roles, required skills, geographical trends, and key themes within the retail industry, facilitating anticipation of future workforce needs. Buy the report here.

Notably, Sales and Related Occupations jobs accounted for a 19% share of the global retail industry’s ecommerce-related total new job postings in Q4 2023, down 15% over the prior quarter.

Sales and Related Occupations drive ecommerce-related hiring activity

Sales and Related Occupations, with a share of 19%, emerged as the top ecommerce-related job roles within the retail industry in Q4 2023, with new job postings drop by 15% quarter-on-quarter. Management Occupations came in second with a share of 11% in Q4 2023, with new job postings dropping by 4% over the previous quarter.

The other prominent ecommerce roles include Transportation and Material Moving Occupations with a 9% share in Q4 2023, Office and Administrative Support Occupations with a 6% share of new job postings.

Top five companies in retail industry accounted for 64% of hiring activity

The top companies, in terms of number of new job postings tracked by GlobalData, as of Q4 2023 were Abercrombie & Fitch, Skechers USA, Amazon, Woolworths Group, and Walmart. Together they accounted for a combined share of 64% of all ecommerce-related new jobs in the retail industry.

Abercrombie & Fitch posted 14,862 ecommerce-related new jobs in Q4 2023, Skechers USA 1,931 jobs, Amazon 1,727 jobs, Woolworths Group 1,642 jobs, and Walmart 1,104 jobs, according to GlobalData’s Job Analytics.

Hiring activity was driven by the US with a 73.27% share of total new job postings, Q4 2023

The largest share of ecommerce-related new job postings in the retail industry in Q4 2023 was in the US with 73.27% followed by the UK (5.32%) and Germany (2.64%). The share represented by the US was one percentage point higher than the 72.28% share it accounted for in Q3 2023.

For further understanding of GlobalData's Retail: Hiring Trends & Signals Q4 2023, buy the report here.

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GlobalData, the leading provider of industry intelligence, provided the underlying data, research, and analysis used to produce this article.

GlobalData’s Jobs Analytics uses machine learning to uncover key insights from tracking daily job postings for thousands of companies globally. Proprietary analysis is used to group jobs into key thematic areas and granular sectors across the world’s largest industries. classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.