The global retail industry experienced a 31% drop in new job postings related to future of work in Q4 2023 compared with the previous quarter, according to GlobalData’s Job Analytics. This compares to a 21% decrease versus Q4 2022. GlobalData’s Retail: Hiring Trends & Signals Q4 2023 report reveals comprehensive insights into hiring patterns, job roles, required skills, geographical trends, and key themes within the retail industry, facilitating anticipation of future workforce needs. Buy the report here.

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Notably, Healthcare Practitioners and Technical Occupations jobs accounted for a 31% share of the global retail industry’s future of work-related total new job postings in Q4 2023, down 36% over the prior quarter.

Healthcare Practitioners and Technical Occupations drive future of work-related hiring activity

Healthcare Practitioners and Technical Occupations, with a share of 31%, emerged as the top future of work-related job roles within the retail industry in Q4 2023, with new job postings drop by 36% quarter-on-quarter. Management Occupations came in second with a share of 19% in Q4 2023, with new job postings dropping by 9% over the previous quarter.

The other prominent future of work roles include Computer and Mathematical Occupations with a 9% share in Q4 2023, Office and Administrative Support Occupations with a 6% share of new job postings.

Top five companies in retail industry accounted for 66% of hiring activity

The top companies, in terms of number of new job postings tracked by GlobalData, as of Q4 2023 were Walgreens Boots Alliance, CVS Health, Amazon, Walmart, and Shoppers Drug Mart. Together they accounted for a combined share of 66% of all future of work-related new jobs in the retail industry.

Walgreens Boots Alliance posted 4,964 future of work-related new jobs in Q4 2023, CVS Health 3,882 jobs, Amazon 3,124 jobs, Walmart 1,792 jobs, and Shoppers Drug Mart 1,237 jobs, according to GlobalData’s Job Analytics.

Hiring activity was driven by the US with a 78.97% share of total new job postings, Q4 2023

The largest share of future of work-related new job postings in the retail industry in Q4 2023 was in the US with 78.97% followed by Canada (7.98%) and India (2.52%). The share represented by the US was five percentage points lower than the 83.71% share it accounted for in Q3 2023.

For further understanding of GlobalData's Retail: Hiring Trends & Signals Q4 2023, buy the report here.

This content was updated on 6 January 2024

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GlobalData’s Jobs Analytics uses machine learning to uncover key insights from tracking daily job postings for thousands of companies globally. Proprietary analysis is used to group jobs into key thematic areas and granular sectors across the world’s largest industries. classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.