The global retail industry experienced a 25% drop in new job postings in Q4 2023 compared with the previous quarter, with the highest share accounted for by Walgreens Boots Alliance with 47,231 job postings according to GlobalData’s analysis of retail company job postings. GlobalData’s Retail: Hiring Trends & Signals Q4 2023 report reveals comprehensive insights into hiring patterns, job roles, required skills, geographical trends, and key themes within the retail industry, facilitating anticipation of future workforce needs. Buy the report here.

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Notably, Sales and Related Occupations jobs accounted for a 22% share of the global retail industry’s new job postings in Q4 2023, down 21% over the prior quarter.

Sales and Related Occupations drive retail industry hiring activity

Sales and Related Occupations, with a share of 22%, was the occupation with the greatest hiring activity in the global retail industry in Q4 2023, ahead of Office and Administrative Support Occupations with an 11% share of job postings.

The other prominent roles include Management Occupations with an 8% share in Q4 2023, Healthcare Practitioners and Technical Occupations with a 21% share and Production Occupations with a 5% share of new job postings.

Top five companies in retail industry accounted for 25% of hiring activity

The top five companies, in terms of number of new job postings tracked by GlobalData, accounted for a combined 25% share of the overall hiring activity in the global retail industry in Q4 2023.

Walgreens Boots Alliance posted 47,231 jobs in Q4 2023 and registered a drop of 5% over the previous quarter, followed by Lowe's with 28,878 jobs and a 5% decline. CVS Health with 26,656 jobs and Pilot Travel Centers with 20,399 jobs, recorded a 30% decline and a 67% rise, respectively, while Walmart recorded a 105% rise with 18,415 job postings during Q4 2023.

Hiring activity was driven by North America with a 75% share of total new job postings, Q4 2023

North America held the leading share of the new job postings in the global retail industry with a 75% share, 0.83% lower over Q3 2023. Europe stood next with 15%, registering a 30% decline over the previous quarter.

Asia-Pacific with an 8% share marked a 2% rise over Q3 2023. The South & Central America and Middle East & Africa accounted for shares of 33% and 45% respectively.

For further understanding of GlobalData's Retail: Hiring Trends & Signals Q4 2023, buy the report here.

This content was updated on 6 January 2024

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GlobalData, the leading provider of industry intelligence, provided the underlying data, research, and analysis used to produce this article.

GlobalData’s Jobs Analytics uses machine learning to uncover key insights from tracking daily job postings for thousands of companies globally. Proprietary analysis is used to group jobs into key thematic areas and granular sectors across the world’s largest industries. classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.