The retail industry continues to be a hotbed of patent innovation. Activity is driven by increasing e-commerce, data analytics, and supply chain management, and the growing importance of technologies such as artificial intelligence, facial recognition, augmented reality, and 3D imaging. In the last three years alone, there have been over 59,000 patents filed and granted in the retail industry, according to GlobalData’s report on Artificial intelligence in retail: cosmetics recommenders. Buy the report here.
However, not all innovations are equal and nor do they follow a constant upward trend. Instead, their evolution takes the form of an S-shaped curve that reflects their typical lifecycle from early emergence to accelerating adoption, before finally stabilizing and reaching maturity.
Identifying where a particular innovation is on this journey, especially those that are in the emerging and accelerating stages, is essential for understanding their current level of adoption and the likely future trajectory and impact they will have.
50+ innovations will shape the retail industry
According to GlobalData’s Technology Foresights, which plots the S-curve for the retail industry using innovation intensity models built on over 126,000 patents, there are 50+ innovation areas that will shape the future of the industry.
Within the emerging innovation stage, skin care recommenders, 3D garment modelling, in-store theft monitoring are disruptive technologies that are in the early stages of application and should be tracked closely. Smart checkout, personalized recommendation AI, voice commerce are some of the accelerating innovation areas, where adoption has been steadily increasing. Among maturing innovation areas is automated object recognition, which is now well established in the industry.
Innovation S-curve for artificial intelligence in the retail industry
Cosmetics recommenders is a key innovation area in artificial intelligence
Cosmetic recommenders are systems that use artificial intelligence and predictive analytics to recommend a wide range of products from haircare and skincare to make-up. The recommendation is based on the analysis of a customer’s skin type and skincare goals, making it a personalized process.
GlobalData’s analysis also uncovers the companies at the forefront of each innovation area and assesses the potential reach and impact of their patenting activity across different applications and geographies. According to GlobalData, there are 240+ companies, spanning technology vendors, established retail companies, and up-and-coming start-ups engaged in the development and application of cosmetics recommenders.
Key players in cosmetics recommenders – a disruptive innovation in the retail industry
‘Application diversity’ measures the number of applications identified for each patent. It broadly splits companies into either ‘niche’ or ‘diversified’ innovators.
‘Geographic reach’ refers to the number of countries each patent is registered in. It reflects the breadth of geographic application intended, ranging from ‘global’ to ‘local’.
Patent volumes related to cosmetics recommenders
Source: GlobalData Patent Analytics
The leading players in the cosmetic recommenders space in terms of patents filed for the retail industry are Cox Enterprises, AB Dynamics, L'Oreal and Procter & Gamble. Procter & Gamble (P&G) uses a variety of skin analysis and cosmetic recommender systems to drive shopper engagement. In June 2023, P&G partnered with the Singapore-based online retailer, Lazada to launch ‘#HairDNA’, a microsite that answers haircare concerns of shoppers, while helping discover new products and deals that can address their concerns, with the intention of making the platform a one-stop-shop for all haircare needs. The personalized approach is also expected to ensure P&G with deeper customer engagement, while building trust in the brand to drive product penetration.
Microsoft, Beta Bionics, and Carl Zeiss Stiftung are the top companies in the cosmetics recommenders space in terms of application diversity.
By geographic reach AB Dynamics leads the pack, followed by Hitachi and Nio.
Integrating AI-based cosmetic recommenders is set to improve shopper experiences, drive product penetration and improve brand engagement, making it an interactive and immersive experience to shop for skincare, haircare and make-up categories, driving up sales and enhancing new product discovery. To further understand the key themes and technologies disrupting the retail industry, access GlobalData’s latest thematic research report on Artificial Intelligence (AI) in Retail and Apparel.
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