1. News
April 25, 2022

Asda trials doorstep parcel return service in 48 UK locations

The trial aims to offer greater flexibility for customers in returning products bought online.

British supermarket chain Asda is testing doorstep parcel return service from selected locations in the UK from this month.

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Customers in 48 trial locations can now return parcels from more than 100 UK retailers, including George.com, to an Asda home shopping driver when taking delivery of their grocery orders.

The initiative aims to offer flexibility when returning George products and other fashion items purchased online.

In addition, customers can track their package until it reaches the original retailer using toyou, Asda’s Click and Collect and Return service for parcels.

The trial will expand accessibility to toyou, making the service available to online grocery customers in the trial locations for the first time.

Asda e-commerce senior vice-president Simon Gregg said: “We know that customers increasingly want to be able to access more services more conveniently to better fit in with their lifestyle.

“By partnering with toyou to efficiently use space available within our home shopping vans, we’re able to offer online grocery customers an additional service that makes it simple to return items purchased via George.com and hundreds of the nation’s favourite retailers.

“With many more of us now shopping for fashion items online, this trial gives customers added value when they shop with us.”

Customers will be required to follow the process with their retailers and schedule online grocery orders with Asda to use the return service.

Earlier this month, George at Asda partnered with US-based streaming service Netflix to sell fashion and lifestyle products for families.

The retailer will launch a number of exclusive Netflix ranges both in-store and online throughout the year, including Netflix-themed clothing, accessories and general merchandise.

The collection available includes branded footwear, accessories, stationery, mugs and board games based on several Netflix original series such as Squid Game, Stranger Things, Money Heist, Emily in Paris and Cobra Kai.

Free Whitepaper
img

What is the impact of historically high inflation on the UK consumer landscape?

The average UK consumer is experiencing a severe cost-of living crisis as inflation surges to a forty-year high and the price of goods continues to rise. This shock is the result of the sharply increasing costs of commodities, energy, and the ongoing conflict in Ukraine, and is threatening FMCG manufacturers, retailers, and foodservice operators’ ability to survive and grow. Inflation will have a profound effect on many consumer-facing industries in 2022 and beyond. Consult GlobalData’s new whitepaper, Inflation in the UK: The Impact of Historically High Inflation on the UK Consumer Landscape, to better understand shifts in consumer behavior and their impact on spending patterns, as well as the implications for UK businesses. This whitepaper covers:  
  • Why has global inflation returned with a vengeance?
  • What is the current inflation situation in the UK?
  • What impact is inflation having on UK retail sales?
  • What tactics are businesses relying on to tackle the effects of high inflation?
  • How are consumers changing their behaviors to cope with the higher cost of living?
  • Which industry sectors are most vulnerable to reduced consumer demand?
  • How is the government responding to high inflation?
  • How long will high inflation last in the UK?
  • How can your company survive and thrive in a high inflation environment?
Enter your details here to receive your free whitepaper and ready your business for these increasingly uncertain times.
by GD50 Custom
Enter your details here to receive your free Whitepaper.