1. News
March 1, 2018

Foko Retail adds new features to visual communications platform

Canadian technology company Foko Retail has added new compliance features to its visual communications platform in order to improve customer experiences for multi-location retailers.

Canadian technology company Foko Retail has added new compliance features to its visual communications platform in order to improve customer experiences for multi-location retailers.

The company’s advanced platform offers merchandising and execution technology to find out which displays are driving sales.

Build upon existing functionalities, the new compliance enhancements includes analytics and a visibility module.

The module provides real-time information of each location through a window, while the analytics feature provides instant insights and performance reporting for executive leadership.

“We save retailers and brands precious time, which can be better spent on other aspects of customer experience.”

Foko Retail CEO Marc Gingras said: “Brand consistency is critical to customer loyalty, yet the ability for headquarters to ensure merchandise displays and store layouts are compliant across locations can take weeks.

“By helping headquarters gain greater visibility into their retail stores and generating data insights, our engaging platform can reduce this process to hours. We save retailers and brands precious time, which can be better spent on other aspects of customer experience.”

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With the inclusion of new features, retailers will be able to assign tasks and surveys, request photos and give feedback on submissions in real-time.

Headquartered in Gatineau, Qu├ębec, Foko Retail offers a visual communications platform to help improve the in-store customer experience.

The interface will enable retail teams to communicate in an easy and engaging manner, as well as share their best practices and also receive feedback on displays.