US home improvement retailer the Home Depot is set to enhance its services for professional customers with the opening of four new distribution centres in North America in 2024.
The facilities in Detroit, southern Los Angeles, San Antonio and Toronto are integral to the company’s strategy to cater to both traditional in-store professional customers and those handling larger projects.
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The centres will stock a range of large and bulky items required by professional builders and contractors, such as insulation, lumber and roofing shingles.
By offering job lot quantities, the centres will enable professionals to order the products they need in bulk with the convenience of direct delivery to their job sites.
The centres will open in the first half of 2024.
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The Home Depot, in collaboration with its supplier partners, is focused on building a robust inventory in key professional markets.
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By GlobalDataThe initiative offers significantly larger quantities than previously available through store-only channels.
Direct deliveries from distribution centres will reduce in-store congestion and ensure better availability for in-store professional customers.
Home Depot Outside sales senior vice-president Chip Devine said: “Pros need a partner with the right product, depth of product, fulfilment capabilities, sales support and management tools to help them get their jobs done.
“Over the last several years, we have been investing to deliver a faster, more convenient, differentiated experience for our pros. Our distribution network is one piece of the comprehensive pro ecosystem we are building to better meet the needs of this important customer.”
The retailer has already established pro-focused hubs across the US and aims to equip 17 of its top professional markets with new capabilities by the end of 2024.
The expansion includes not only supply chain facilities but also localised product assortments and dedicated sales forces, along with digital tools to manage complex professional orders.
The Home Depot recently acquired International Designs Group.
