US-based home décor and furnishings retailer Kirkland’s has partnered with logistics and transportation company Ryder to offer in-home delivery services in the US.
The partners previously tested the nationwide programme in more than 25 major domestic markets last month.
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Kirkland’s in-home delivery service uses Ryder’s technology and capabilities to provide a new solution for delivery, light assembly and packaging disposal for a fee.
The partners plan to roll out the service across 48 US states by the end of this month.
The service is intended to improve Kirkland’s Home’s omnichannel capabilities and streamline its online and in-store customer experience.
Kirkland’s Home president and CEO Steve Woodward said: “Launching our new in-home delivery program through an industry-leading partner like Ryder is a pivotal milestone in the transformation of Kirkland’s Home.
“As we continue to evolve our merchandise mix into high-quality designs with a value-centric mindset, it was necessary to upgrade our logistics capabilities and make it easier for customers to enjoy our products.
“Utilising Ryder’s proven platform, which manages in-home delivery for many of our peers in the home-furnishing space, gives us the utmost confidence that consumers will have a seamless and positive experience receiving furniture and bulky items directly to their homes.
“We believe that this programme has the potential to expand our customer base and allows our offerings to be more competitive than ever before.”
Ryder supply chain solutions president Steve Sensing said: “We look forward to working with Kirkland’s Home to help deliver a seamless customer experience from the point of purchase all the way to the customer’s home.
“Ryder has facilitated in-home delivery services for some of the most notable brands in the home furnishings space, and we are pleased to add Kirkland’s Home to that list.”
Ryder System provides supply chain, dedicated transportation and fleet management solutions across the US, Mexico, Canada and the UK.
