Macy’s, a US-based department store chain Macy’s plans to hire seasonal associates for around 86,000 posts at Macy’s and Bloomingdale’s stores, call centers, distribution centers and online fulfillment centers nationwide for the 2014 holiday season.

The firm’s 2014 season hiring plan compares to nearly 83,000 in 2013, an increase of about 3.6% from last year.

Hiring for store sales positions will be commenced in mid-October while hiring for sales support positions, such as in distribution centers, call centers and store receiving have already begun

Seasonal associates at Macy’s and Bloomingdale’s serve customers on the selling floor, work in store operations positions, interact with customers through telephone in call centers, and staff distribution and fulfillment centers that coordinate shipments to stores and directly to customers who buy online or via mobile.

At customer service centers, about 1,125 associates would be hired to interact with customers through telephone, email and online chat.

Nearly 3,000 positions would be assigned to work in the fulfillment areas of Macy’s and Bloomingdale’s stores that are equipped to fill and ship orders directly to customers, as well as to support the Buy Online Pickup in Store service available in every location.

Around 850 persons would be hired country-wide to support the 88th annual Macy’s Thanksgiving Day Parade, Santalands and other iconic holiday events, the firm said.

Macy’s chairman and chief executive officer Terry J. Lundgren said: "These seasonal positions represent much-needed jobs for America, and they fill an important niche in the employment spectrum.

"Especially at the holidays, we employ students working during break to help pay tuition, retirees seeking to remain active and individuals from many walks of life wanting to supplement their income," Lundgren said.