Grocery and food supply chain services provider McLane Company has introduced a new Direct Store Delivery (DSD) app for Android devices.
With this new app, customers can manage their entire supply chain in real-time from their smartphone.
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This app works in conjunction with McLane Company’s Premium Order Management Suite (POMS) applications and Grocery Mobile platform.
The app includes a ‘Credits’ feature through which customers can scan and validate purchased products against the retailer’s approved price book during the delivery. It also facilitates the process of saving time and money.
McLane customer technology VP Deon Johnson said: “DSD Credits is a game changer for retailers that formerly had no way to validate product deliveries in real time and seek credit.
"When retailers take delivery of unapproved items, they must hold and track the items, place calls to the DSD supplier, verify the return and finally recoup credit, a time-consuming process that takes attention away from serving customers in the store.”
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By GlobalDataHe estimates that DSD can save retailers two hours a week on average that amounts to $1,560 a year.
The app also includes features such as DSD Label Printing and DSD Images.
DSD Label Printing can be used to instantly print shelf labels for non-McLane items while DSD Images enables users to view the picture of the item upon delivery from a database of more than 10,000 DSD product images.
Johnson estimates that the app will be used by more than 3,000 customers by the end of this year.
Customers can install the new app by downloading it from the Google Play store. They can also opt for AirWatch mobility management software that provides automatic updates from Mclane.
Johnson added: “Our technology solutions have been developed at the request of our retail customers. We're looking for every opportunity we can to help those retailers who have trusted us with their business by reducing their expenses, eliminating complexity and providing industry-leading solutions that can be counted on.”
Image: DSD receiving screenshot. Photo: courtesy of McLane Company.
