AI-based solutions provider OMNIQ has won a significant purchase order to upgrade Internet of Things (IoT) infrastructure for a major US-based sporting goods retail chain.  

OMNIQ will integrate Office 365 and a chat application to facilitate real-time communication within the stores. 

This will enhance operational efficiency and in-store customer experience across the retailer’s 450 locations. The identity of the retailer has not been disclosed. 

The improved IoT devices will offer a new Android-based system from an older Windows-based unit, which enables the customer to add new and updated applications. 

The agreement also includes a three-year service agreement, to be managed by OMNIQ. 

Users in the stores can now communicate with their support desk and others in real time. 

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OMNIQ CEO Shai Lustgarten said: “We are thrilled to partner with this esteemed sporting goods retailer to upgrade their IoT infrastructure. 

“This project is a testament to our ability to provide cutting-edge technological solutions that meet the dynamic needs of the retail industry. We look forward to seeing the positive impact on the chain’s operational efficiency and customer engagement.” 

This upgrade is part of a long-term relationship between the two companies. 

The partnership with the sporting goods retailer represents OMNIQ’s commitment to driving digital transformation in the retail sector.  

OMNIQ’s services encompass advanced data collection systems, real-time surveillance and monitoring capabilities for sectors including supply chain management, public safety and homeland security.