Skip to site menu Skip to page content

Daily Newsletter

24 July 2023

Daily Newsletter

24 July 2023

John Lewis extends same day delivery service for online customers

The delivery service is now available to customers in Manchester, Leeds and Birmingham.

Jangoulun Singsit July 24 2023

UK-based retailer John Lewis has extended its same-day delivery services to more cities in the UK.

The service, which was launched in London in August 2022, is now available to customers in Manchester, Leeds and Birmingham.

Orders made online by 10AM will be delivered between 7PM and 10PM the same evening.

Deliveries will be fulfilled by fully electric vehicles operated by carrier company Stuart for a fee of £9.95 ($12.75) per delivery.

In addition to same-day delivery, John Lewis is extending its Click & Collect network by launching 72 new outlets in Dobbies Garden Centres, taking its total collection points to 5,700.

The retailer also made its Deliver to Yodel Store service free for orders above £30.

Furthermore, John Lewis resumed deliveries of larger items in Northern Ireland after halting it for more than two years. The company will now deliver items such as large electrical appliances and furniture.

John Lewis customer fulfilment operations head Eva Cullen said: “We always want to improve the service for our customers and there’s been a real appetite for same-day deliveries. With customers using it for purchases of everything from bed sheets to toothbrushes - we are confident this service could have even more potential in the future.

“We know that our Click & Collect service offers real convenience to our customers so we are delighted to be Partnering with Dobbies Garden Centres to launch 72 new locations.”

In May 2022, John Lewis partnered with Internet Matters to offer specialised advice to families regarding internet safety.

Uncover your next opportunity with expert reports

Steer your business strategy with key data and insights from our latest market research reports and company profiles. Not ready to buy? Start small by downloading a sample report first.

Newsletters by sectors

close

Sign up to the newsletter: In Brief

Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

Thank you for subscribing

View all newsletters from across the GlobalData Media network.

close