Sainsbury’s has revealed a restructuring of its operating board aimed at improving leadership in several key areas, including customer experience, technology, commercial operations, and sustainability, as part of its Next Level strategy.
Effective from 3 September 2025, Tracey Clements will join the operating board as chief retail, logistics and supply chain officer.
This newly established position will integrate Sainsbury’s retail, digital, customer experience, supply chain, and logistics functions under a unified leadership framework.
Clements has a substantial background in the grocery sector, having spent 17 years at Tesco in various leadership roles, including managing director of Tesco Express and CEO of One Stop.
Most recently, she held the position of chief operating officer for Boots UK & Ireland and was senior vice president of mobility and convenience Europe at bp.
Sainsbury’s chief executive Simon Roberts said: “I’m delighted to welcome Tracey to our Operating Board.
“Her breadth of experience, energy and customer-first mindset make her an outstanding addition to our leadership team and I’m confident she will play a pivotal role in accelerating our plan and shaping the next chapter of our Sainsbury’s business.
“Alongside Tracey, we’re strengthening our leadership across Technology, Commercial and Sustainability, all areas that are critical to delivering our Next Level strategy.”
Mark Given will assume the role of chief technology, marketing and data officer on 1 September 2025, taking on responsibility for technology within the organisation.
This adjustment highlights the growing significance of technology and AI in enhancing customer interactions and using data insights, said Sainsbury’s.
Given will manage technology, data, insights, marketing, and Nectar 360, with the goal of better integrating these capabilities across the group.
Rob Barnes is expected to join Sainsbury’s as chief technology officer in early October 2025, reporting to Given.
Barnes has previously held roles at Asda and M&S, bringing relevant experience to the position.
Rhian Bartlett will transition into the role of chief commercial and sustainability officer, combining the group’s commercial and sustainability efforts.
This consolidation aims to incorporate sustainability into commercial strategies, thereby supporting long-term value creation and environmental initiatives.
In addition, Argos retail stores and transformation teams will now report to Graham Biggart, who serves as managing director for Argos and chief strategy officer.
This change is intended to enhance focus on the 'More Argos, more often' transformation plan and facilitate growth for Argos.
Biggart will continue to influence the strategic direction of the Sainsbury’s Group, having previously overseen significant changes in Sainsbury’s supply chain and logistics, which will now fall under Clements’ leadership.
