consumer data

Creating an unforgettable customer experience in the age of first-party data

When you think of search bars, you think of Google. When you want to know the answer to anything you…

Retail industry highly vulnerable to consumer data leaks

New research by password manager NordPass finds that businesses operating in the retail field have leaked consumers’ data more than…

Returns cost e-commerce retailers $600bn every year

Aggregated return rates suggest that 20% of items bought online are returned to retailers. According to parcel delivery management software…

Will 2023’s bank holiday bonanza save retailers?

Recent data shows that bank holidays and celebration events have been boosting retail sales. In fact, UK retailers reported a…

Prada Group installs cloud-based solutions

Prada Group has deployed Oracle’s retail Xstore Point-of-Service (POS) and retail customer engagement cloud service. Through these services, the retailer…