Returns
New Look to introduce in-store returns kiosks
Apparel retailer New Look has partnered with retail solutions provider ZigZag Global on drop-off kiosks for in-store returns in selected…
How to minimise returns fraud while retaining customer loyalty
In recent years, consumers have turned to online shopping more frequently, discovering new ways to handle the products they receive.…
How retailers can win the returns battle
Reverse logistics has never been a simple issue, but retailers are facing a new impetus to get a handle on…
Returns cost e-commerce retailers $600bn every year
Aggregated return rates suggest that 20% of items bought online are returned to retailers. According to parcel delivery management software…
Returns strain retailers’ profits amid inflation
As inflation continues to affect shoppers' spending habits, online retailers are grappling with a significant profit drain caused by high…