Live shopping and the modern consumer
Once only the playground of TV shopping channels, live shopping, also known as social commerce, has boomed among consumers with…
All articles by Claire Jenns
Claire Jenns
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Luxury retailers brace for rise in theft and security issues
Luxury retailers are braced for a rise in theft and security issues and are planning to boost spending to fight…
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Uber partners with Hy-Vee on grocery delivery
Uber Technologies has partnered with grocery chain Hy-Vee to strengthen Uber Eats’s grocery selection. More than 260 Hy-Vee grocery and…
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US consumers plan to spend more on pets despite inflation
According to recent consumer survey data of more than 700 pet owners and Vericast's annual 2023 Retail TrendWatch, consumers are…
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Wilko enters administration, ‘outflanked’ by competitors
Wilko, the high-street homeware retailer, has collapsed into administration, putting 12,000 jobs at risk. On August 3rd, the retailer filed…
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Digitising the convenience store business model
In a world where retail experiences can feel laborious for consumers who are increasingly asked to divulge personal information for…
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How is AI used in retail in 2024?
Artificial intelligence (AI) continues to retain its position as the technology perceived to be the most disruptive since Q3 2021.…
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John Lewis partners with Google Cloud for retail transformation
The John Lewis Partnership has announced a strategic partnership with Google Cloud in an expansion of its relationship with Google…
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US consumers admit to impulsive spending
A new online study commissioned by personal budgeting programme You Need a Budget (YNAB) has surveyed over 2000 US adults…
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Consumer loyalty helps relieve inflation worries
After powering online sales to new heights during the pandemic, consumers are pulling back on spending, saying inflation is taking…