All articles by Claire Jenns

Weekly Roundup: technology is the retail sector’s friend and foe

It is clear that retailers who either cannot or choose not to adapt with technological innovation will fall behind their…
Is teleshopping still a viable retail channel?

TV shopping channels, also known as teleshopping, can be traced back to the origins of television itself in the 1950s.…
AI browser extension aims to end fake e-commerce reviews

Artificial intelligence (AI) company Polygraf has launched a browser extension to detect fake and AI-created online reviews across e-commerce sites.…
US retail industry sees hiring slowdown

New data on the US retail industry finds that in July 2023, employers pulled back on hiring while application volumes…
How retailers can win the returns battle

Reverse logistics has never been a simple issue, but retailers are facing a new impetus to get a handle on…

Cost-of-living caution and the death of the impulse buy

New research from insights-led customer engagement platform, MoEngage, reveals that cost-of-living consumer caution is making shoppers more considered, lengthening buying…
E-commerce fraud: a crisis for global retailers

New research from fraud prevention company Ravelin finds that new solutions are desperately needed as businesses struggle to address spiralling…
eBay expands trading card service

Multinational e-commerce company eBay has expanded its vault service, which is a physical storage facility for graded trading cards. Customers…
Barbiecore: a masterpiece in marketing

Barbie, a doll owned by multinational toy manufacturing and entertainment company Mattel, has been a globally beloved cultural icon since…
FlashFood and SpartanNash divert one million pounds of food waste from US grocers

Retailer SpartanNash and technology company Flashfood have reportedly saved one million pounds of food waste from grocers over three years.…

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