The global retail industry experienced a 36% drop in new job postings related to social responsibility in Q4 2023 compared with the previous quarter, according to GlobalData’s Job Analytics. This compares to a 16% decrease versus Q4 2022. GlobalData’s Retail: Hiring Trends & Signals Q4 2023 report reveals comprehensive insights into hiring patterns, job roles, required skills, geographical trends, and key themes within the retail industry, facilitating anticipation of future workforce needs. Buy the report here.

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Notably, Sales and Related Occupations jobs accounted for an 18% share of the global retail industry’s social responsibility-related total new job postings in Q4 2023, down 49% over the prior quarter.

Sales and Related Occupations drive social responsibility-related hiring activity

Sales and Related Occupations, with a share of 18%, emerged as the top social responsibility-related job roles within the retail industry in Q4 2023, with new job postings drop by 49% quarter-on-quarter. Management Occupations came in second with a share of 11% in Q4 2023, with new job postings dropping by 4% over the previous quarter.

The other prominent social responsibility roles include Food Preparation and Serving Related Occupations with a 10% share in Q4 2023, Production Occupations with a 10% share of new job postings.

Top five companies in retail industry accounted for 38% of hiring activity

The top companies, in terms of number of new job postings tracked by GlobalData, as of Q4 2023 were Loblaw Companies, Pilot Travel Centers, Tesco, Hy Vee, and Amazon. Together they accounted for a combined share of 38% of all social responsibility-related new jobs in the retail industry.

Loblaw Companies posted 8,015 social responsibility-related new jobs in Q4 2023, Pilot Travel Centers 7,083 jobs, Tesco 6,811 jobs, Hy Vee 6,457 jobs, and Amazon 3,084 jobs, according to GlobalData’s Job Analytics.

Hiring activity was driven by the US with a 64.24% share of total new job postings, Q4 2023

The largest share of social responsibility-related new job postings in the retail industry in Q4 2023 was in the US with 64.24% followed by the UK (15.50%) and Canada (12.49%). The share represented by the US was nine percentage points lower than the 73.45% share it accounted for in Q3 2023.

For further understanding of GlobalData's Retail: Hiring Trends & Signals Q4 2023, buy the report here.

This content was updated on 6 January 2024

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GlobalData, the leading provider of industry intelligence, provided the underlying data, research, and analysis used to produce this article.

GlobalData’s Jobs Analytics uses machine learning to uncover key insights from tracking daily job postings for thousands of companies globally. Proprietary analysis is used to group jobs into key thematic areas and granular sectors across the world’s largest industries. classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.