eBay. has been granted a patent for a system that processes audio signals to determine crowd responses. The method involves receiving audio from multiple respondents, analyzing their concurrent responses, and displaying the results based on identified cultural group associations and audio signal intensities. GlobalData’s report on eBay gives a 360-degree view of the company including its patenting strategy. Buy the report here.

According to GlobalData’s company profile on eBay, Dynamic premium pricing was a key innovation area identified from patents. eBay's grant share as of July 2024 was 56%. Grant share is based on the ratio of number of grants to total number of patents.

Crowd response determination from concurrent audio signals

Source: United States Patent and Trademark Office (USPTO). Credit: eBay Inc

The patent US12068000B2 describes a sophisticated system designed for processing audio signals that capture concurrent responses from multiple respondents. This system utilizes one or more processors and executable instructions stored on a non-transitory computer-readable medium. Key functionalities include receiving audio signals from an audio sensor, defining time intervals for tracking responses, and processing these signals to separate them into distinct audio signals. The system employs voice recognition to identify individual responses and their associated audio signal intensities. Additionally, it can determine cultural group associations based on voice patterns, aggregate responses to generate a summed audio signal intensity, and display a crowd response on a user interface.

Further enhancements to the system include storing a database of voice patterns linked to various cultural groups, which can be based on factors such as race, accent, or region. The system can also assess customer preferences in retail settings by aggregating specific word responses and determining desired coupons or discounts. Moreover, it can evaluate the hierarchical level of respondents within a crowd, compute scores based on these levels, and display responses in a structured format. The system's versatility extends to applications such as live auctions, competitions, and product feature modifications, making it a valuable tool for analyzing and responding to collective audio inputs in diverse environments.

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