1. News
March 4, 2019

Brookshire Grocery selects Mercatus for online ordering services in US

US food retailer Brookshire Grocery (BGC) has selected digital commerce solutions firm Mercatus to provide online ordering with curbside pickup service to its 100 stores across the country.

US food retailer Brookshire Grocery (BGC) has selected digital commerce solutions firm Mercatus to provide online ordering with curbside pickup service to its 100 stores across the country.

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What’s the forecast for the food and grocery industry?

The food and grocery sector thrived during the pandemic, largely due to the shutdown of the food service industry and the sector’s subsequent necessity, panic-induced bulk purchasing, and spending more time at home. The market has grown as a result of inflation. Consumer unwillingness to go out and socialize, and the reopening of several hospitality facilities, helped maintain the demand for groceries, particularly online, in 2021. As consumer behavior changes, we consume more food and drink at home, and inflation increases basket sizes. GlobalData predicts that the sector will continue to hold a higher share than had been predicted prior to the pandemic. This is true despite the fact that the food and grocery sector's share of overall retail will decline from its peak in 2020. This report will discuss market forecasts and key themes in the global food & grocery industry in 2022 and beyond. It covers:
  • Market drivers and inhibitors
  • Five-year forecasts and the impact of COVID-19
  • The performance of the online channel versus offline
  • Major trends in the market including rapid delivery, ambient retailing, supply chain disruption, and inflation
Assess developments within this sector to help your business thrive in 2022 and beyond.
by GlobalData
Enter your details here to receive your free Report.

The service will be offered across retail stores of various banners, including Brookshire’s, Super 1 Foods, and Fresh by Brookshire’s.

In late 2017, BGC piloted curbside pickup service at its Fresh by Brookshire’s store in Tyler, Texas, and then expanded the service to 12 stores of Super 1 Foods last year. It has also introduced the service to across 60 Brookshire’s Food Stores since December.

Brookshire Grocery chief strategy officer John D’Anna said: “At BGC, we are focused on creating and delivering exceptional experiences and value for our customers.

“This commitment is reflected in the newly enhanced online and in-store shopping experiences.”

“This commitment is reflected in the newly enhanced online and in-store shopping experiences we’re proud to offer customers across all of our banners, and we are excited to have introduced curbside in the majority of our locations.”

Customers need to place orders, pay and schedule pick-up times at select stores using its banner-specific websites and mobile apps.

Personal shoppers across the retailer’s stores will fill customers’ orders and then text or call customers to notify them when their order is ready for pickup.

Based in Texas, Brookshire Grocery currently operates more than 180 store locations in three US states.

Free Report
img

What’s the forecast for the food and grocery industry?

The food and grocery sector thrived during the pandemic, largely due to the shutdown of the food service industry and the sector’s subsequent necessity, panic-induced bulk purchasing, and spending more time at home. The market has grown as a result of inflation. Consumer unwillingness to go out and socialize, and the reopening of several hospitality facilities, helped maintain the demand for groceries, particularly online, in 2021. As consumer behavior changes, we consume more food and drink at home, and inflation increases basket sizes. GlobalData predicts that the sector will continue to hold a higher share than had been predicted prior to the pandemic. This is true despite the fact that the food and grocery sector's share of overall retail will decline from its peak in 2020. This report will discuss market forecasts and key themes in the global food & grocery industry in 2022 and beyond. It covers:
  • Market drivers and inhibitors
  • Five-year forecasts and the impact of COVID-19
  • The performance of the online channel versus offline
  • Major trends in the market including rapid delivery, ambient retailing, supply chain disruption, and inflation
Assess developments within this sector to help your business thrive in 2022 and beyond.
by GlobalData
Enter your details here to receive your free Report.