Co-op plans to leverage Walmart Commerce Technologies’ online fulfillment solution, Store Assist.
The app allows retailers to manage pick-up, third-party marketplace, ship-from-store and last-mile delivery orders all in one place.
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The streamlined omnichannel fulfillment workflow enhances in-store processes and operations, removes the need for colleagues to switch between quick commerce apps or devices, and allows for faster delivery times.
Store Assist technology will focus on ease of use, scalability, and specialised and tailored use to meet the diverse demands of grocery fulfilment and a unified platform to simplify systems for online orders. It is also used in Walmart stores.
The solution further supports Co-op’s ambition to reach more than a one-third share of the quick commerce market.
Co-op head of online development George Hayworth commented: “Growing our share of the quick commerce market is our focus, through both our own online shop and with strategic partners. Our approach is centred on ease, speed and convenience from our local stores, which are well placed in the heart of communities.”
The retailer has grown its quick commerce operation at pace and estimates more than 80% of the UK population now has access to Co-op groceries either through its own online platform or through its delivery partners including Just Eat, Uber Eats and Deliveroo.
Store Assist is also used by Asda, one of Co-op’s main competitors in the UK grocery retail space.
Co-op recently expanded its partnership with European e-commerce logistics solutions provider InPost, tripling the number of parcel lockers at its stores in the UK.
