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July 17, 2019updated 10 Nov 2021 5:46am

Giant Eagle and Grabango to offer no-wait checkout service

American supermarket chain Giant Eagle has partnered with technology provider Grabango to create a no-wait checkout service at its stores.

American supermarket chain Giant Eagle has partnered with technology provider Grabango to create a no-wait checkout service at its stores.

The partnership adds to Giant Eagle’s goal to enhance the shopping experience for customers by investing in innovative technologies.

Customers can shop for the required items using Grabango’s checkout-free technology, which will keep track of the items selected by each shopper and allows them to checkout easily.

“In Grabango, we have found a partner who shares our commitment and who can help us bring this enhanced experience to life.”

According the company, the solution uses computer vision and machine learning to track shopped items. In order to protect customer privacy, all data is anonymised.

The retailer has deployed Grabango’s checkout-free technology at one of its location for testing. It is currently optimising multiple executions of the payment technology, including an app-based solution.

Giant Eagle corporate communications director Dan Donovan said: “Giant Eagle is committed to advancing technologies that create an improved, stress-free shopping experience for our customers while still protecting their privacy.

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“In Grabango, we have found a partner who shares our commitment and who can help us bring this enhanced experience to life.”

Giant Eagle currently operates more than 460 stores across western Pennsylvania, Ohio, northern West Virginia, Maryland and Indiana.

In April this year, Giant Eagle announced a pilot launch of Tally, Simbe Robotics’ autonomous shelving solution, in select stores within the Pittsburgh, Cleveland and Akron areas.

The solution for auditory and inventory analytics is expected to improve management of store stocks.