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May 17, 2019updated 05 Nov 2021 6:11am

Food retailer Loblaw pilots PC Express grocery pick-up service

Canadian food retailer Loblaw Companies, in partnership with Toronto Transit Commission (TTC), is testing PC Express pick-up service at three Toronto subway stations.

Canadian food retailer Loblaw Companies, in partnership with Toronto Transit Commission (TTC), is piloting its PC Express pick-up services at three Toronto subway stations.

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What’s the forecast for the food and grocery industry?

The food and grocery sector thrived during the pandemic, largely due to the shutdown of the food service industry and the sector’s subsequent necessity, panic-induced bulk purchasing, and spending more time at home. The market has grown as a result of inflation. Consumer unwillingness to go out and socialize, and the reopening of several hospitality facilities, helped maintain the demand for groceries, particularly online, in 2021. As consumer behavior changes, we consume more food and drink at home, and inflation increases basket sizes. GlobalData predicts that the sector will continue to hold a higher share than had been predicted prior to the pandemic. This is true despite the fact that the food and grocery sector's share of overall retail will decline from its peak in 2020. This report will discuss market forecasts and key themes in the global food & grocery industry in 2022 and beyond. It covers:
  • Market drivers and inhibitors
  • Five-year forecasts and the impact of COVID-19
  • The performance of the online channel versus offline
  • Major trends in the market including rapid delivery, ambient retailing, supply chain disruption, and inflation
Assess developments within this sector to help your business thrive in 2022 and beyond.
by GlobalData
Enter your details here to receive your free Report.

The three locations are Finch, High Park and Islington stations, which operate under the TTC network.

As part of the pilot, customers can pre-order groceries online at pcexpress.ca or via the company’s app, for pick-up, on their way home.

Groceries will be delivered from nearby Real Canadian Superstore locations using a customised, temperature-controlled PC Express truck.

“PC Express will make Toronto commuters’ lives a little bit easier.”

Loblaw said orders will be available for pick-up between 4pm and 7pm on Monday, Wednesday and Friday, if placed by 11am. Customers near the High Park station can also place orders by 9am on Saturday and Sunday for pick up between 2pm to 5pm.

Loblaw Companies digital senior vice president Herman Paek said: “PC Express will make Toronto commuters’ lives a little bit easier by putting their groceries right on their transit route home.

“As we cover the GTA with easy grocery pick-up and delivery options, we’re helping our customers live their lives uninterrupted, spending more time doing the things they love.”

The retailer is also allowing customers to place online orders for pick-up from nearly 700 stores, across most major markets nationwide, or opt for home delivery.

The PC Express service is also available at six GO Train commuter stations from Burlington to Whitby.

Loblaw announced plans, in June last year, to invest $150m per year in sourcing local fresh produce until 2025.

Free Report
img

What’s the forecast for the food and grocery industry?

The food and grocery sector thrived during the pandemic, largely due to the shutdown of the food service industry and the sector’s subsequent necessity, panic-induced bulk purchasing, and spending more time at home. The market has grown as a result of inflation. Consumer unwillingness to go out and socialize, and the reopening of several hospitality facilities, helped maintain the demand for groceries, particularly online, in 2021. As consumer behavior changes, we consume more food and drink at home, and inflation increases basket sizes. GlobalData predicts that the sector will continue to hold a higher share than had been predicted prior to the pandemic. This is true despite the fact that the food and grocery sector's share of overall retail will decline from its peak in 2020. This report will discuss market forecasts and key themes in the global food & grocery industry in 2022 and beyond. It covers:
  • Market drivers and inhibitors
  • Five-year forecasts and the impact of COVID-19
  • The performance of the online channel versus offline
  • Major trends in the market including rapid delivery, ambient retailing, supply chain disruption, and inflation
Assess developments within this sector to help your business thrive in 2022 and beyond.
by GlobalData
Enter your details here to receive your free Report.