Amazon unveils new home delivery service

27 October 2017 (Last Updated November 2nd, 2017 07:46)

Amazon has launched its new Amazon Key service that will allow its US customers to receive deliveries when they are not at home.

Amazon has launched its new Amazon Key service that will allow its US customers to receive deliveries when they are not at home.

Exclusively available for to Prime members, the service enables in-home delivery and secure home access for guests and service appointments.

To use the service, customers need to purchase the Amazon Key In-Home Kit, which is available for $249.99 and includes Amazon Cloud Cam and a smart lock.

Customers also need to download the Amazon Key app, which enables them to track their delivery and watch videos of the delivery.

“Amazon Key gives customers peace of mind knowing their orders have been safely delivered to their homes and are waiting for them when they walk through their doors.”

Amazon Delivery Technology vice-president Peter Larsen said: “Amazon Key gives customers peace of mind knowing their orders have been safely delivered to their homes and are waiting for them when they walk through their doors.

“Now, Prime members can select in-home delivery and conveniently see their packages being delivered right from their mobile phones.”

Starting next month, the service will be launched in 37 cities and surrounding areas across the US, with further expansion to other locations in due course.

When the delivery driver arrives at a customer’s home, Amazon allows them access through an encrypted authentication process.

As part of the programme, the company has partnered with home cleaning services franchisor Merry Maids and in-home dog boarding and pet sitting firm Rover.com to enable customers to receive services when they are not at home.

In addition, the service also offers customers the opportunity to provide keyless access for family and friends.