UK supermarket chain Asda experienced a technical glitch in its card machines, which subsequenty resulted in long queues at its checkouts.
The technical glitch affected all of its stores on Sunday.
Go deeper with GlobalData
The firm, however, was able to resolve the issue in most of its stores, reported The Guardian.
An Asda spokesperson was quoted by the publication as saying then: “We are in the process of resolving a technical issue with our card payment system in stores.
“We’re continuing to process payments as quickly as we can but apologise to our customers for the inconvenience this has caused.”
See Also:
Customers reportedly had to wait for an hour and in some cases, even more at the checkout counters.
How well do you really know your competitors?
Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.
Thank you!
Your download email will arrive shortly
Not ready to buy yet? Download a free sample
We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form
By GlobalDataAsda staff either used old card reader machines or accepted cash payments.
Later, the company took to social media to apologise to consumers for the inconvenience caused due to the technical glitch.
