1. News
July 19, 2021

Ocado suffers fire at London fulfilment centre after robots collide

The Erith customer fulfilment centre typically processes around 150,000 orders a week.

UK-based online supermarket Ocado has been forced to cancel thousands of orders after a fire outbreak at its customer fulfilment centre (CFC) in Erith, south-east London.

Free Whitepaper
img

What is the impact of historically high inflation on the UK consumer landscape?

The average UK consumer is experiencing a severe cost-of living crisis as inflation surges to a forty-year high and the price of goods continues to rise. This shock is the result of the sharply increasing costs of commodities, energy, and the ongoing conflict in Ukraine, and is threatening FMCG manufacturers, retailers, and foodservice operators’ ability to survive and grow. Inflation will have a profound effect on many consumer-facing industries in 2022 and beyond. Consult GlobalData’s new whitepaper, Inflation in the UK: The Impact of Historically High Inflation on the UK Consumer Landscape, to better understand shifts in consumer behavior and their impact on spending patterns, as well as the implications for UK businesses. This whitepaper covers:  
  • Why has global inflation returned with a vengeance?
  • What is the current inflation situation in the UK?
  • What impact is inflation having on UK retail sales?
  • What tactics are businesses relying on to tackle the effects of high inflation?
  • How are consumers changing their behaviors to cope with the higher cost of living?
  • Which industry sectors are most vulnerable to reduced consumer demand?
  • How is the government responding to high inflation?
  • How long will high inflation last in the UK?
  • How can your company survive and thrive in a high inflation environment?
Enter your details here to receive your free whitepaper and ready your business for these increasingly uncertain times.
by GD50 Custom
Enter your details here to receive your free Whitepaper.

The fire broke out on 16 July after three grocery picker robots collided with each other.

Ocado has confirmed that all employees at the centre were evacuated safely and there were no injuries.

The retailer hopes to resume operations at the facility this week, but said that the incident had caused some orders to be delayed or cancelled.

In a statement, the company said: “The damage is limited to a small section of less than 1% of the grid, having been contained by planned fire attenuation measures.

“Aside from some residual smoke smell, the vast majority of the CFC is in good condition. While we expect some disruption to operations, we are working to restore normal service as soon as possible.

“We expect the facility to begin operating within the coming week and thank customers whose orders are affected for their patience.

“We would like to also thank the London Fire Brigade and all the other emergency services for their hard work and professionalism in dealing with this incident.”

This is the second fire outbreak involving robots at an Ocado facility, after a battery charging unit fault caused a robot to catch fire at the company’s Andover distribution centre in 2019.

Shares in the company were reported to have fallen by around 3% in early trade on Monday (19 July) following the incident.

Around 150,000 orders are typically processed each week at the Erith plant.

Last November, Ocado announced it would acquire North American robotic company Kindred Systems for around $262m.

Based in San Francisco and Toronto, Kindred Systems designs, supplies and services order fulfilment robots for e-commerce.

Free Whitepaper
img

What is the impact of historically high inflation on the UK consumer landscape?

The average UK consumer is experiencing a severe cost-of living crisis as inflation surges to a forty-year high and the price of goods continues to rise. This shock is the result of the sharply increasing costs of commodities, energy, and the ongoing conflict in Ukraine, and is threatening FMCG manufacturers, retailers, and foodservice operators’ ability to survive and grow. Inflation will have a profound effect on many consumer-facing industries in 2022 and beyond. Consult GlobalData’s new whitepaper, Inflation in the UK: The Impact of Historically High Inflation on the UK Consumer Landscape, to better understand shifts in consumer behavior and their impact on spending patterns, as well as the implications for UK businesses. This whitepaper covers:  
  • Why has global inflation returned with a vengeance?
  • What is the current inflation situation in the UK?
  • What impact is inflation having on UK retail sales?
  • What tactics are businesses relying on to tackle the effects of high inflation?
  • How are consumers changing their behaviors to cope with the higher cost of living?
  • Which industry sectors are most vulnerable to reduced consumer demand?
  • How is the government responding to high inflation?
  • How long will high inflation last in the UK?
  • How can your company survive and thrive in a high inflation environment?
Enter your details here to receive your free whitepaper and ready your business for these increasingly uncertain times.
by GD50 Custom
Enter your details here to receive your free Whitepaper.