Customer communication platform Podium has announced a partnership with American retail management solutions provider PROFITsystems, to strengthen the furniture retail industry.
As part of the partnership, Podium’s customers can use PROFITsystems retail software solution to merge their point of sale (POS) data with Podium’s messaging and online review products.
The automation of online review process will allow retailers to send review invitations to customers as text message after they complete the transaction.
PROFITsystems general manager Joanne Gulnac said: “Over the past forty years, PROFITsystems has been a trusted partner for furniture retailers.
“Over that time, we have been constantly refining how to best use their point of sale systems. Thanks to this partnership with Podium, we are able to better use and automate that POS data, bringing tech solutions in the furniture industry to a whole new level.
“We are proud that this partnership allows Podium and PROFITsystems clients to be at the forefront of that development.”
The integration will help furniture retailers by increasing the number of quality of their online reviews on Google, Facebook and other review sites, which in turn will influence customers’ decision while purchasing furniture.
Podium business development vice-president Brad Jenson said: “Adding PROFITsystems’ data integration to Podium’s powerful online review and two-way messaging products will supercharge their user’s competitive advantage in winning new customers and keeping loyal customers.”
PROFITsystems offers retail management solutions such as enterprise software, performance groups, consulting, advanced education, business intelligence and e-commerce integration for modern home goods retailers.