Japanese e-commerce company Rakuten has expanded its door-to-door delivery service, Rakuten Express, to 14 more cities across the Tokyo metropolitan area.
The expansion is part of the retailer’s ‘One Delivery’ programme that offers comprehensive delivery service for merchants on Rakuten Ichiba platform.
Rakuten Express covers Fuchu, Chofu, Nishitokyo, Mitaka, Kodaira, Hino, Musashino, Tachikawa, Tama, Kokubunji, Koganei, Inagi, Komae, and Kunitachi. The service now covers approximately 10% Japanese population.
It delivers goods from Rakuten Direct eCommerce platform, which offers daily necessities and Rakuten Books as well as other deliveries handled by the Rakuten Super Logistics service.
According to the company, Rakuten Express is currently available in 23 wards in Tokyo along with Ichikawa, Funabashi, Urayasu, and Matsudo cities. The company plans to further expand the service in the future.
Rakuten Super Logistics offers comprehensive distribution services for products from merchants on the Rakuten Ichiba marketplace.
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One Delivery service was established to offer comprehensive logistics services for merchants on the Rakuten Ichiba marketplace in a move to address the issue of redeliveries and staff shortages.
Headquartered in Tokyo, Rakuten offers a wide range of services for consumers and businesses in e-commerce and other domains.
The company currently operates businesses across Asia, Europe, the US and Oceania, as well as employs 13,000 people worldwide.
In July this year, Rakuten completed the merger of its subsidiary Fablic, which offers fashion and beauty products with a focus on women.