Forever 21 selects Amperity to maximise omnichannel data value

Fast fashion retailer Forever 21 has selected Amperity to unify first-party customer data and use it to build stronger customer …

European e-commerce fulfilment company Alaiko expands into UK

European direct-to-consumer (DTC) e-commerce fulfilment company Alaiko has expanded into the UK market. The German-based company will partner with an advanced …

Pepco Group sees a 22.8% YoY revenue growth in H1 FY23

Multi-format discount variety retailer Pepco Group has generated total revenue of €2.83bn ($3bn) in the first half (H1) of fiscal …

Negative retail experiences lead to brand ‘ghosting’

AI platform Coveo’s 2023 Customer Service Relevance report shows that the brand ‘ghosting’ trend in retail continues to swell. This …

Metro Brands unveils 756th store in India

India-based footwear retailer Metro Brands has expanded its network by opening its 756th store in the country’s capital, New Delhi. Located …