Forever 21 selects Amperity to maximise omnichannel data value
Fast fashion retailer Forever 21 has selected Amperity to unify first-party customer data and use it to build stronger customer …
European e-commerce fulfilment company Alaiko expands into UK
European direct-to-consumer (DTC) e-commerce fulfilment company Alaiko has expanded into the UK market. The German-based company will partner with an advanced …
Pepco Group sees a 22.8% YoY revenue growth in H1 FY23
Multi-format discount variety retailer Pepco Group has generated total revenue of €2.83bn ($3bn) in the first half (H1) of fiscal …
Negative retail experiences lead to brand ‘ghosting’
AI platform Coveo’s 2023 Customer Service Relevance report shows that the brand ‘ghosting’ trend in retail continues to swell. This …
Metro Brands unveils 756th store in India
India-based footwear retailer Metro Brands has expanded its network by opening its 756th store in the country’s capital, New Delhi. Located …
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Casey’s posts a 31.5% net income growth in fiscal year 2023
Convenience store chain Casey’s has registered a net income of $446.7m in fiscal year (FY) 2023, an increase of …
Chanel signs record retail lease in post-pandemic Hong Kong
Luxury brand Chanel has made a significant move by signing one of the largest lease agreements since the start of …
John Lewis unveils UK sourced leather for durable furniture
John Lewis has announced a significant change in its furniture range as it reveals that all of its own-label sofas …
Retail jobs in the US grew in May
In May, the US retail trade sector added 11,600 jobs in May, up from the 10,000 added in April, when …
Who’s posting what? Omnichannel related social media posts increased by 0.34% in the retail industry in Q1 2023
The global retail industry experienced 0.34% rise in social media posts on omnichannel in Q1 2023 compared with the previous …
Who’s posting what? Metaverse related social media posts decreased by 41% in the retail industry in Q1 2023
The global retail industry experienced a 41% drop in social media posts on metaverse in Q1 2023 compared with the …
Who’s posting what? Ecommerce related social media posts decreased by 31% in the retail industry in Q1 2023
The global retail industry experienced a 31% drop in social media posts on ecommerce in Q1 2023 compared with the …
Who’s posting what? Customer Loyalty related social media posts increased by 3% in the retail industry in Q1 2023
The global retail industry experienced a 3% rise in social media posts on customer loyalty in Q1 2023 compared with …
Who’s posting what? Blockchain related social media posts decreased by 21% in the retail industry in Q1 2023
The global retail industry experienced a 21% drop in social media posts on blockchain in Q1 2023 compared with the …
India’s Aditya Birla Group enters branded jewellery retail space
India-based conglomerate Aditya Birla Group has spent Rs50bn ($605.2m) in the branded jewellery retail business, marking its entry into the …