1. News
July 15, 2022

Kroger adds new fulfilment centres to expand deliveries in US

The expansion represents an extension of a partnership between Kroger and Ocado Group.

US grocery store chain Kroger has expanded its delivery capabilities with the addition of new spoke facilities in the country.

Located in Nashville, Tennessee, and Maywood, Illinois, the new facilities will serve customers in Greater Nashville and the Chicago Metro Area.

The approximately 40,000ft² spoke facility in Nashville is located on Polk Avenue.

Working in conjunction with the company’s Atlanta fulfilment centre, the facility expands its network’s reach to customers up to 200 miles from the hub. 

Meanwhile, the new Maywood facility is nearly 80,000ft² and will work alongside Kroger’s fulfilment centre in Pleasant Prairie, Wisconsin. It will employ more than 180 associates.

Kroger e-commerce vice-president and head Bill Bennett said: “Kroger Delivery offers customers a truly differentiated service. Orders are transported in refrigerated trucks and delivered by trained Kroger uniformed associates, giving customers an unparalleled white glove delivery experience.

“Kroger Delivery is part of our rapidly expanding seamless ecosystem that provides customers with fresh and quality products when and where they want it – all with zero compromise and at an incredible value.”

The expansion to Greater Nashville and the Chicago Metro Area marks the extension of Kroger’s partnership with grocery e-commerce technology provider Ocado Group.

In addition to delivery services, local shoppers will have access to the newly launched Boost by Kroger annual membership programme.

Through this programme, customers can pay $59 or $99 a year and gain benefits that include unlimited free delivery on orders of $35 or more.

With the latest addition, Kroger and Ocado have announced 12 spoke sites so far.

In January, Kroger revealed plans to expand its delivery service by opening a spoke facility in Louisville, Kentucky.