OXXO LATAM is one of the largest convenience store chains in the Americas. Credit: Ian Peter Morton via Shutterstock.com.

OXXO LATAM, a convenience store chain in the Americas, has partnered with RELEX Solutions to enhance its retail operations across Latin America.  

The collaboration will see the retailer deploying RELEX’s AI and machine learning-powered forecasting and replenishment solutions. 

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The technology implementation is in line with OXXO LATAM’s digitalisation strategy and is intended to improve forecast accuracy and operational effectiveness. 

OXXO LATAM supply chain regional manager Angel Torres said: “Selecting RELEX is a strategic move towards improving our supply chain efficiency and planning accuracy. This is crucial for enhancing product availability and optimising inventory levels, especially as we focus on international growth.” 

RELEX’s ML-based forecasts and fresh order optimisation are expected to significantly reduce spoilage and improve product availability for OXXO.  

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The technology also reduces store shelving time by up to 20%, balances workloads and maintains availability with AI-driven, optimised replenishment schedules. 

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RELEX’s solution also includes direct-to-shelf replenishment, which minimises handling costs and reduces the need for backroom storage. 

RELEX Solutions Americas senior vice-president Carlos Victoria said: “We are delighted to support OXXO in achieving its strategic goals through significant enhancements to their forecasting and replenishment processes. With our proven track record of success in the convenience space, we are confident in our ability to bring valuable insights and solutions to this collaboration.” 

In March 2024, convenience retailer Alimentation Couche-Tard partnered with RELEX Solutions to deploy the latter’s unified supply chain and retail planning solutions across its North American operations.